Game Crashes or Disconnects

If a game session ends suddenly, please try the following steps:

Immediate Actions

• Reopen the game — Most game providers automatically resume unfinished rounds or settle completed ones once you reload.

• Check your internet connection — Unstable connections are the most common cause of disconnections.

• Refresh your browser or restart the mobile app.

• Clear your browser cache to remove temporary data conflicts.

• Try another device or browser to determine whether the issue is device-specific.

What happens to my bet?

Game systems record the outcome of a round once it has started.

• If a round was completed, the result will be reflected in your balance.

• If interrupted, the round will usually resume or settle automatically when you reopen the game.

You can review the outcome in your game history.

Preventing Future Disconnections

• Use a stable internet connection.

• Close unnecessary background applications.

• Keep your browser and device software updated.

Still experiencing issues?

If the problem continues, contact Support with:

• Game name

• Approximate time of the issue

• Device and browser details

• Screenshot (if available)

We can review the session directly with the game provider if necessary.